MDM Integration

Configure Mobile Access to enroll devices into your Mobile Device Management (MDM) system.

NOTE:

Beginning in 7.4 AUT, if your organization owns both MAM and MDA products, use the top navigation item to switch products before navigating to the Admin > MDM tab. This allows you to manage your MDM for the appropriate Mobile Access product.

If your organization owns a single Mobile Access product (either MAM or MDA) the option to switch products in the top navigation is not displayed.

On the MDM tab in Admin, configure MAM to enroll devices touch-free into your Mobile Device Management system. MAM works with most MDM systems.

For API capable MDMs, Mobile Access Management can do even more. When you optionally add API credentials, Mobile Access Management will interact with your MDM before and after each deployment.

  • Delete/Retire device (Workspace ONE, Ivanti Neurons, Ivanti Endpoint Manager Mobile, SOTI MobiControl) — Ensure that every enrollment is treated as new by the MDM, encouraging MDM to push apps and policies as quickly as possible. There is no switch for this; Mobile Access Management automatically enables this feature when you add valid MDM API credentials in Admin.

The following features are configured in the Enroll in MDM Workflow action:

  • Register/Assign Device to User(name) (Workspace ONE, Ivanti Neurons) — Assign the device to a specific Workspace ONE or Active Directory user you specify. If you use an attribute for the user, each device can be assigned to a unique user. No password is required to assign users, only their Active Directory username.

  • Change Organization Group (Workspace ONE) — Change the device organization group after enrollment. If you use an attribute for the organization group, each device can have a unique Organization Group. This allows you to stage all devices to a common group, then individually reassign devices without the Workspace ONE console.

  • Add Labels (Ivanti Endpoint Manager Mobile) — Specify a list of comma-delimited labels to assign to a device after successful enrollment. Labels are assigned as part of the Workflow. If you use an attribute for labels, each device can have unique labels. You must create the labels in your MDM before using them in Mobile Access Management.

Beginning with Mobile Access 7.4, on the MDM tab in Admin, configure the connection between your MDM and the MDA console. API Integration allows MDA devices to be registered to the MDA console.

  • Microsoft Intune

  • Omnissa Workspace ONE

  • SOTI MobiControl