Maintaining Imprivata PatientSecure Components

The Server Dashboard displays the current state of the servers running Imprivata PatientSecure components:

SQL Database Status	Displays information (source, name, user) about the server running the Imprivata PatientSecure database, which communicates with your EMR system and provides patient data for your installation. The user account listed on the Dashboard is the service user account created by Imprivata PatientSecure during installation. For more information, see Database user accounts. Color-coded status indicators describe the server and database: The server status indicator is green when the server is running and communicating with Imprivata PatientSecure and red when the server is running has a problem communicating with Imprivata PatientSecure. The database indicator is green when the database is available and known to exist and red when the database is not found. There is only one SQL Database server.
Server Status	Displays information about the server and each PatientSecure service running on the server. Color-coded status indicators describe each installed service: The status indicators are green when the service is running and communicating with Imprivata PatientSecure and red when the service is not communicating with Imprivata PatientSecure. You can add any number of Services servers.
Active Directory Status	Displays information about the server where the Active Directory groups are located. You can adjust user permissions by adding, editing, or deleting Active Directory groups on this server. TIP: You can add individual users to your Active Directory groups through the Location Access settings in the Admin Console.

For more information, hover your cursor over a status indicator.

Users with Owner access can view, add, edit, or delete a server from the Imprivata PatientSecure Server Dashboard, and add individuals to Active Directory groups.

1. Log in to the Imprivata PatientSecure Server Console.

   The Server Console home page displays the Server Dashboard for your installation.

2. Locate the server in the Server Status list, and then click the server row.

3. The Server Info section displays the system details for the server. Click Reload Details to refresh the server information.

4. To change the source settings:

   • Click Advanced Settings at the top of the page. The Advanced Settings page lists the installed Imprivata PatientSecure components, including:

     • PatientSecure Server Console

     • PatientSecure Database

     • PatientSecure Identity Server

     • PatientSecure Web Services

       NOTE: If you make changes to the source settings for any of the Imprivata PatientSecure components, you may need to reinstall services on the server.

       The Server Info section lists the PatientSecure services available for the server.

5. Review the services installation information and Install Status indicators:

   •  Successful (green): The service is running and communicating with Imprivata PatientSecure.

   •  Error (red): The service is not communicating with Imprivata PatientSecure.

If an installed service is not working properly you can reinstall it:

1. To remove the old installation and install a new, clean version of the service, click Reinstall.

2. Enter your Windows credentials for the server.

   The service is reinstalled.

3. Check the Installed Status indicator to ensure that the reinstallation was successful.

   CAUTION:

   Use caution when reinstalling a Imprivata PatientSecure service, as you may lose saved data.