Epic Kiosk Client Configuration

Perform the following additional tasks for Epic Kiosk clients.

To configure an authentication device in Epic 2017 or Epic 2018:

  1. In Chronicles, access the E0G master file.

  2. Go to Enter Data > Create/Edit Device.

  3. Type a new ID of 10000 or greater. You can also enter an asterisk (*) to select the next available open ID.

    Chronicles prompts you to create a new device.

  4. Type y. The RECORD ID field displays the ID.

  5. (Optional) If necessary, you can edit the ID value.

  6. In the RECORD NAME field, type Palm Scanner Welcome.

  7. On the General Settings screen, complete the following fields:

    • Description: This is an optional value.

    • Platform: Select the Desktop platform.

    • ProgID: Type PSEpicWelcomeIntegration.EpicWelcomeIntegrator

    • Device icon path: This is an optional value.

  8. Enter the record and exit Chronicle.

To configure an authentication device in Epic 2015 IU2:

  1. In Chronicles, access the E0G master file.

  2. Go to Enter Data > Create/Edit Device.

  3. Type a new ID of 10000 or greater. You can also enter an asterisk (*) to select the next available open ID.

  4. On the General Settings screen, fill out the following fields:

    • Description: Type Palm Scanner Welcome.

    • Platform: Select the Desktop platform.

  5. On the Desktop Settings screen, type the following ProgID:

    PSEpicWelcomeIntegration.EpicWelcomeIntegrator

  6. Exit the record and exit Chronicles.

For Epic Kiosk clients, take note of the Epic Configuration ProgID that corresponds to this kiosk.

For example:

A second Login Device will need to be created, with a progid of 'PSEpicWelcomeIntegration.EpicWelcomeIntegrator'. Depending on what the login device for palm scanning was named, you will want to add 'Welcome' to the title. 'PalmScannerWelcome'. Once that is completed the login device will need to be added to the kiosk at the LWS level. Set the Context 'Kiosk Identification(1010)'.

Enabling Palm Scanner for Specific Workstations

NOTE: The following instructions assume that the local workstation (LWS) records already exist in the Epic database.

To enable the Palm Scanner at the Workstation level:

  1. Log in to Hyperspace as an administrator.

  2. Click Epic, then select Admin > Access Management > Authentication Administration.

  3. Do one of the following:

    • If Imprivata is the Active authentication record, click Accept.

    • If Imprivata is not the Active authentication record, select Other and then select Imprivata.

    The Authentication Administration page opens.

  4. Click Add/Edit Workstation and search for the specific workstation for which you want to enable the Connector, and then select it from the list.

  5. Click Add/Edit Context for the selected workstation and set the Context to 'Kiosk Identification (1010)'.

  6. Set the Primary Device to Palm Scanner Welcome.

To turn off photo capture for Epic Kiosk:

  1. Log in to the Imprivata PatientSecure Admin Console.

  2. From the Settings menu, select Client Settings.

    The Client Settings page opens.

  3. Expand the Epic Kiosk section.

  4. Set the CapturePicture setting to OFF.

  5. Click Save.

Error Connecting to Device Hub

Symptom

The kiosk displays an error: "Error Connecting to Device Hub".

Solution

  1. Verify the following items:

    • You installed the extended Fujitsu drivers on the device.

    • The machine is mapped correctly in Admin Console for the Production environment.

    • Check the connection string in the PatientSecure client installation and ensure it is pointing to the Production environment.

    • PatientSecure was not installed on this machine before installing the PatientSecure Kiosk.

      If the Control Panel displays PatientSecure as installed, uninstall all components and start from the beginning.

  2. On the device, navigate to Services and restart the PatientSecure Hub Service.