Imprivata Enterprise Operations

Operations Requiring All Appliances to Be Online

Some operations require that all appliances in the enterprise be up and running to ensure that changes are immediately propagated throughout the enterprise. These include:

• Adding a new appliance to the enterprise

• Removing one or more appliances from the enterprise. All remaining appliances, not to be removed, must be up. Therefore, if multiple appliances are down and need to be removed, they must be removed in one operation.

If an appliance is down while trying to perform these operations, you will need to remove it from the enterprise and then add it back when it becomes available.

Operations Requiring Downtime

When restoring a backup file, Imprivata Enterprise Access Management (formerly Imprivata OneSign) is only stopped on the appliance from which the process is initiated. All other appliances remain online to maintain uninterrupted service. The server restarts automatically when the restore has finished.

During this time, the Imprivata Appliance Console remains available for all online appliances. However, the Imprivata Admin Console is unavailable.

Operations Not Requiring Downtime

Upgrading appliances does not require the Imprivata enterprise to go offline. For complete details of your Imprivata upgrade, see the Imprivata Upgrade Help.