Upgrading an Imprivata Agent

If an upgrade includes an updated Imprivata agent, then the new agent must be distributed to users.

There are two ways to update Imprivata agents:

• If Imprivata agents are set to automatically update, they do so at the next refresh interval after the appliance is upgraded.

  To verify this setting in the Imprivata Admin Console, go to the Agent upgrades section on the General tab of the computer policy (Computers menu > Computer policies)

• If Imprivata agents are not set to automatically update, you must push the appropriate MSI file.

  To locate the agent MSI files in the Imprivata Admin Console, go to the Deploy agents page (Computers menu > Deploy agents).