Configure Epic Rover App Logout to Clear Cache and Force Stop

The Epic Rover app benefits from the ability to clear the cache and force stop the application.

When you have deployed Epic Rover app profile with forceStop as the logout method, with the following combination of the ConfigFlags values:

com.epic.rover:forceStop|clearData.

the following logout operation sequence occurs:

  1. Imprivata MDA triggers the force stop for Epic Rover.

  2. All data for Epic Rover is cleared.

For Epic Rover app logout, Imprivata recommends the clear cache/force stop method.

However, Microsoft Intune, when configured as a dedicated device with Managed Home Screen, does not support clear cache/force stop.

The alternative is to clear data (which is supported by Intune MHS) which will log the user out. The resulting impact is that a new user will need to accept new user prompts such as the EULA acceptance when they open the app.