Configure a Lock Delay

Applies to iOS devices only.

Administrators can configure a delay to mitigate issues with the Locker app locking the device at check in when the Workflow does not include interapp logouts. The Locker Custom Options LockDelay overrides a default delay of 15 seconds.

Prerequisites

Take note of the following prerequisites:

  • Requires that your MAM organization be enabled for Check Out.

Configure Locker Custom Options

Add Locker Custom Options to your devices by one of the following methods:

  • At a global level by an Admin > Check Out setting.

  • To multiple devices by adding the Locker Custom Options to your Workflow.

  • To a single device by its Device Details.

Add Locker Custom Options Globally

  1. In MAM’s admin console, navigate to Admin > Check Out > Locker Custom Options, click Configure.

  2. In the Locker Custom Options field, enter the key/value pairs in JSON format and click Save.

    JSON Syntax

Copy 
{
    "LockDelay": 30
}

where:

  • The LockDelay default is 15 seconds.

  • The LockDelay value supports between 0 and 60 seconds. Any other values outside of the minimum of 0 and the maximum of 60 are ignored.

If you already have Locker Custom Options defined for your devices, you can add this key/value pair to your JSON as another line:

Example

Copy 
{    
    "DefaultDomain": "mydomain.onmicrosoft.com"
    "LockDelay": 20
}
IMPORTANT:

The key portion of Locker Custom Options key/value pairs are case-sensitive. The values may be case-insensitive.

Add Locker Custom Options to Multiple Devices

To apply custom options to multiple devices at once, add the Custom Options action to a Workflow.

  1. In MAM’s admin console, navigate to Workflows.

  2. Create a new Workflow, or edit an existing Workflow.

  3. Click Add an action > Advanced > Locker Custom Options.

  4. Enter the key/value pairs in JSON format and click Save.

  5. Click Save Workflow and deploy to the devices.

Add Locker Custom Options to a Single Device

To apply custom options to a single device:

  1. In MAM’s admin console, navigate to Devices, and select the device from the Device List. In the Device Details dialog, click Custom Options.

  2. Click Edit, enter the key/value pairs in JSON format and click Save.

  3. Click Deploy Workflow to deploy to the device.