Configure a Lock Delay

Applies to iOS devices only.

Configure a delay to mitigate issues with the Locker app locking the device at check in, when the Workflow does not include interapp logouts. The Locker Custom Options LockDelay overrides the default delay of 15 seconds.

Prerequisites

Take note of the following prerequisites:

  • Requires that your MAM organization be enabled for Check Out.

Configure Locker Custom Options

Add Locker Custom Options to your devices by one of the following methods:

  • At a global level by an Admin > Check Out setting.

  • To multiple devices by adding the Locker Custom Options to your Workflow.

  • To a single device by its Device Details.

Add Locker Custom Options Globally

  1. In MAM’s admin console, go to Admin > Check Out > Locker Custom Options, click Configure.

  2. In the Locker Custom Options field, enter the key/value pairs in JSON format and click Save.

    JSON Syntax

Copy 
{
    "LockDelay": 30
}

where:

  • The LockDelay default is 15 seconds.

  • The LockDelay supports values between 0 and 60 seconds. Any other values outside of the minimum of 0 and the maximum of 60 are ignored.

If you already have Locker Custom Options defined for your devices, you can add this key/value pair to your JSON as another line:

Example

Copy 
{    
    "DefaultDomain": "mydomain.onmicrosoft.com",
    "LockDelay": 20
}
IMPORTANT:

The key portion of Locker Custom Options key/value pairs are case-sensitive. The values may be case-insensitive.

Add Locker Custom Options to Multiple Devices

To apply custom options to multiple devices at once, add the Custom Options action to a Workflow.

  1. In MAM’s admin console, go to Workflows.

  2. Create a new Workflow, or edit an existing Workflow.

  3. Click Add an action > Advanced > Locker Custom Options.

  4. Enter the key/value pairs in JSON format and click Save.

  5. Click Save Workflow and deploy to the devices.

Add Locker Custom Options to a Single Device

To apply custom options to a single device:

  1. In MAM’s admin console, go to Devices, and select the device from the Device List. In the Device Details dialog, click Custom Options.

  2. Click Edit, enter the key/value pairs in JSON format and click Save.

  3. Click Deploy Workflow to deploy to the device.