Configure an Apple Diagnostics Profile

NOTE: Applies to iOS devices only.

During device setup, configure an iOS configuration profile provided by Apple Support for iOS device diagnostics.

Requirements

• Requires the use of a Custom Assets action in the Workflow. This feature must be enabled for you by Imprivata support.

• This does not use the existing Add Configuration Profile action.

• The Apple diagnostics profile is intended to be installed on erased devices. Do not add this action to a Check Out Workflow.

• This profile will be installed before any other type of profile, as it is useful for diagnostics to be enabled before installing the Wi-Fi profile.

• The profile types will be installed for all deployment types, regardless of supervision status.

Configure the Diagnostics Profile as a Custom Asset Action

To add the diagnostics profile as a Custom Asset action to an iOS Workflow:

1. In the MAM admin console, navigate to Workflows.

2. Create a new DEP or Non-DEP Workflow, or edit an existing one.

3. Click Add an action > Advanced > Custom Asset.

4. Choose an existing asset from the list or upload a new one.

5. In Asset Type, type AppleDiagnosticConfig.

6. In the Context field, enter the key/value pairs in JSON format and click Save.

   The example below uses the Network Diagnostic configuration profile. For a list of available configuration profiles, see Apple documentation.

   JSON Syntax

   Copy

   {
     "ProfileType":"AppleDiagnosticConfig",
     "ProfileName":"NetworkDiagnostic"
    }

On the device, the profile is displayed in Settings.