Device Home Dashboard

MAM's Device home dashboard displays a summary of the devices associated with Launchpads in a department. This allows you to quickly identify who has a device, and which devices are lost, overdue, or in the wrong location.

The Device Home Dashboard displays metrics on the following items. Click the specific tile to view a detailed list of devices.

• Total devices — indicates the total number of devices.

• Devices checked in — indicates the number of devices checked in.

• Devices checked out — indicates the number of devices checked out.

• Overdue devices – indicates the number of devices that are overdue.

• Users with more than one device – indicates the number of users with more than one device checked out.

• Device in wrong location – indicates the devices that are marked as being in a location other than their Device Home location.

  The Device in wrong location metrics are displayed for organizations using the Device Home feature and Wrong Location Workflow.

  A device is considered in the wrong location when the 'Device Home' device attribute does not match the Launchpad attribute '{Select LP Attribute}'.

Display Your Department

To display the dashboard for one or more departments, select them from the Select/type device home list and click Apply.

Clear the Device Passcode

Clear the device passcode to prepare it for the next user. Ensure that you have the device in your possession before clearing the passcode.

To clear the device passcode:

1. On the Device Home Dashboard, select the device from the list.

2. In the Actions column, click Clear Passcode. The clear passcode command is sent to the device.

3. After the passcode is cleared, you must log the previous user out of the device.

4. Open the Locker app and tap Logout.

   If this does not work, return the device to a Launchpad to clear the passcode and check in the device.