Team

The Team tab allows administrators to invite users, assign roles, remove users and reset passwords.

The following table details the available user roles and their respective privileges.

  Console Admin Console User Device Manager Device and Launchpad Read Only Launchpad Only
Workflows: Read and deploy yes yes yes no no
Workflows: Edit and delete yes yes no no no
Launchpads: Download Mass Deployment installers and generate registration tokens yes no no no no
Launchpads: Download interactive Launchpad installers yes yes yes no no
Launchpads: Register yes yes yes yes yes
Launchpads: List yes yes yes yes Only Launchpads registered by same user.
Launchpads: Modify yes yes yes no Only Launchpads registered by same user.
Launchpads: End-user Display yes yes yes no no
Dashboard yes yes no no no
Devices: List yes yes yes yes no
Devices: Modify yes yes yes no no
Devices: Bulk retire yes no no no no
Automation and Assets: List yes yes yes no no
Automation and Assets: Modify yes yes no no no
Activity yes yes yes no no
Admin yes no no no no

Access to the MAM Console

Users that have not logged in to the MAM console within the past 90 days are prevented from logging in. Instead, Mobile Access Management sends the user an email with a link to validate that their email address is still valid before allowing login.

  • The single-use link expires in five (5) days.

  • Users are required to either enter the correct password or to reset their password.

  • Applies to all accounts, except for the Launchpad Only role.

  • Does not apply to SAML organizations.

Invite New Users

For SAML-enabled organizations, you add new users to MAM rather than inviting them. For more information, see Configure SAML.

To invite new users:

  1. In the MAM console, navigate to Admin > Team.

  2. In the dialog, type the name and email address of the new user.

The user is created in the organization. MAM sends an invitation email to the new user.

Edit Users

You cannot edit a user that has more permissions than your current role.

To edit the user information:

  1. In the MAM console, navigate to Admin > Team.

  2. Select the user and click Edit.

  3. In the dialog, update the name or email address of the user.

  4. To delete the user, click Delete.