Access and Login

This page contains the information on how to access and log in to your Customer Privileged Access Management (CPAM) server. The processes in this page include the first time access to the server for users and how to recover your credentials in case you forget them.

First-Time Access

To access your CPAM server for the first time, open your email application and ensure that you received an email from donotreply@securelink.com. The email must have the following information:

• User ID

• CPAM Server URL

• Activation Button

After you click the activation button, your CPAM server opens in your preferred browser. The system prompts you to enter your User ID and to set a password for your account.

After you submit your information, you can change the Department, Phone, and Alternate Phone fields of your profile.

From this moment on, you can access your CPAM server with your User ID and password combination.

Recover Your Credentials

If you forget your User ID or password, click Forgot User ID or password? at the bottom of the login form. The system prompts you to type your email. If the system finds an account that matches, you receive an email from donotreply@securelink.com with instructions to reset your password.